Our Returns Policy

1. In the first instance please contact us to advise why you wish to return the product. If we are unable to resolve any problem you may have we will advise you to return the product and we will exchange or repair it within the first year of purchase. Please include your order details when returning a product.

2. Wrap the item securely and include the invoice and a short note explaining the reason for return. Usually the packaging in which the item was sent can be used for its return.

3. We recommend you send all items back via Recorded Delivery..

 Replacement or Refund

We will ask you if you would like us to replace the item (provided it is still available) or refund your card.

 Returning an unwanted item

You may return any unopened item within 7 days of receiving it for a full refund. We will refund your card once we have received and processed the item. Please note that we can only refund or exchange an opened item if it is faulty, or if the item was sent to you through our error.

 Returns Address

The address to send your item to is Unit 3, Parsonage Rd, Swindon, SN3 4RN